| My stream has frequent interruptions, what do I do? |
If you find that there are frequent interruptions when listening to our stream, it's possible you do not have enough 'Buffering' time in your Windows Media Player. We'll spare you all the technical details here about 'Buffering', but basically it's similar in concept to 'memory' in your computer. The more, the better, in terms of the stability of the connection (but it will take longer to connect initially). Here's what to do:
1) Open your Windows Media Player:
2) Click on the TOOLS tab in the upper left corner: Then click on OPTIONS as seen below.
3) After clicking OPTIONS above, you'll see a new window:
4) Look for the PERFORMANCE tab on the bottom right row as seen below.
5) In the middle of the window you'll see 'NETWORK BUFFERING'. If the 'Use Default Buffering (Recommended)' is checked, change it to the selection below it that says, 'BUFFER'. Type in 30 next to 'seconds of content'.
Then hit the OK button at the bottom of the window. That's it, you're done!
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| How do I find out which version of the Media Player I have? |
| Windows Media Player: From the Windows Media Player toolbar, click Help, and then click About Windows Media Player. The version number is listed in the window that appears. |
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| Real Player: From the Real Player toolbar, click Help, and then click About Real Player. The version number is listed in the window that appears. |
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